1. Information We Collect
We may collect the following categories of personal data:
1.1 Account & Contact Information
- Full name
- Email address
- Billing address
- Phone number
- Company name (if applicable)
1.2 Billing & Payment Information
- Payment method details (processed securely by third-party providers such as PayPal and Stripe)
- Transaction history and invoices
ZP Core does not store full credit card details.
1.3 Technical & Usage Data
- IP addresses
- Login timestamps
- Browser type and device information
- Hosting usage metadata (not content)
1.4 Support & Communications
- Support tickets
- Emails, chats, or other communications with ZP Core
2. How We Use Your Information
We use collected data to:
- Provide, operate, and maintain the Services
- Process payments and prevent fraud
- Verify identity and comply with legal obligations
- Monitor for abuse, security threats, and policy violations
- Communicate service updates, notices, and support responses
3. Legal Basis for Processing (GDPR)
For users in the EU/EEA, ZP Core processes personal data under the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (security, fraud prevention, service improvement)
- User consent (where required)
4. Data Sharing & Third Parties
We may share personal data only with:
- Payment processors (e.g., PayPal, Stripe)
- Infrastructure and network providers
- Legal authorities when required by law
We do not sell or rent personal data to third parties.
5. Data Retention
- Personal data is retained only as long as necessary for legal, contractual, and operational purposes.
- Account data may be retained after termination where required by law (e.g., accounting records).
- Hosting data is immediately deleted upon service termination, as stated in our Terms of Service.
6. Data Security
ZP Core implements appropriate technical and organizational measures to protect personal data, including:
- Access controls
- Network monitoring
- Secure authentication mechanisms
However, no method of transmission or storage is 100% secure, and absolute security cannot be guaranteed.
7. Cookies & Tracking
- ZP Core may use essential cookies for authentication and service functionality.
- We do not use tracking or advertising cookies unless explicitly stated.
- Users may disable cookies via browser settings, though some features may not function properly.
8. International Data Transfers
As a global service provider, data may be processed outside your country of residence. Where required, ZP Core ensures appropriate safeguards in accordance with GDPR and applicable laws.
9. Your Rights (GDPR & Global Users)
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Request data portability
- Withdraw consent where applicable
Requests can be submitted via the contact details below.
10. Abuse, Monitoring & Compliance
ZP Core may process technical data to detect abuse, illegal activity, or violations of our Terms of Service. Content inspection is limited to what is legally required or necessary for security and compliance.
11. Changes to This Policy
We may update this Privacy Policy at any time. Changes take effect upon posting. Continued use of the Services constitutes acceptance of the revised policy.
12. Contact Information
For privacy-related inquiries or data requests, contact:
ZP Core
Email: support@zpcore.net
Website: https://zpcore.net
By using ZP Core services, you acknowledge that you have read and understood this Privacy Policy.